Survey Co-ordinators
Join Our Team
One of RiskSTOP Group’s key differentiators is the quality of our people. While we offer a fun and energetic working environment, it is also demanding and performance orientated, so we're always looking for the best. Is that you? We are passionate about our people, our clients and our business. If you're looking for a great place to work and believe you are someone our clients would love to deal with, then please get in touch.
Overview
Survey Co-ordinators are responsible for managing the diaries of our Risk Consultants as well as some of our clients' Risk Consultant diaries.
A Co-ordinator effectively communicates with their allocated Consultants, understanding their working patterns, work volumes, skill sets, geographical locations and our clients’ expectations. The role of Co-ordinator is busy and varied and their responsibilities include building and managing relations with their allocated Risk Consultants.
Our Co-ordinators are required to work to deadlines and manage their own workloads accordingly. Good IT and keyboard skills are a must, as well as having a friendly, enthusiastic and professional demeanour.
A great Co-ordinator will have outstanding communication skills, be able to prioritise their work, pay attention to detail and be incredibly well organised.
Skills Required
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Outstanding customer service skills
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Good general IT knowledge and keyboard skills
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Great time management skills
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The ability to use your own initiative
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A team player
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A passion for helping others
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The ability to be pro-active
"I started at RiskSTOP Group in 2010 as a Risk Management Advisor, assisting Policyholders in completing Risk Improvements following their Survey. I am now a Surveys Co-ordinator and I really enjoy the role. I currently have 9 different Risk Consultants who I have to arrange surveys for from all over the Country. Everyday there is a different challenge, whether it be dealing with Broker or Policyholder queries, or planning the best routes and areas for the Risk Consultant to be within the allotted timescale.
The role is both telephone and email dependent and I really enjoy being on the phone as you get to speak to a wide variety of people. My team is excellent and everyone pulls in the same direction and is willing to assist.
RiskSTOP Group is a great place to work. There are plenty of rewards within the workplace and the office is a great environment.
Steve Spearing
Surveys Co-ordinator
